Privacy Policy

1. Introduction

At Steviva Brands, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website https://www.iconfoods.com/ and interact with our services.

By accessing or using our website, services, or products, you agree to the terms of this Privacy Policy.

2. Information We Collect

We collect two types of information from you:

  • Personal Information: This includes identifiable data such as your name, email address, phone number, payment details, or other information you provide voluntarily when you sign up for our services, subscribe to our newsletter, or contact us.

  • Non-Personal Information: This includes data that cannot be used to identify you individually, such as your IP address, browser type, device information, and usage data (e.g., pages visited, time spent on the website). We may collect this information using cookies and similar tracking technologies.

3. How We Use Your Information

We use your personal and non-personal information for the following purposes:

  • To provide, improve, and personalize our services.
  • To communicate with you, including sending updates, marketing materials, and responses to inquiries.
  • To process payments, fulfill orders, and manage accounts.
  • To monitor and analyze website usage and performance.
  • To comply with legal obligations and protect our rights and interests.

4. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information in the following circumstances:

  • Service Providers: We may share your information with third-party vendors or service providers who assist us in delivering our services (e.g., payment processors, email services, hosting services). These service providers are only permitted to use your information as necessary to perform services for us.

  • Legal Requirements: We may disclose your information to comply with legal obligations, regulatory requests, or to protect the safety, rights, or property of [Your Company Name], our users, or others.

  • Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new owner.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect and store certain information when you visit our website. Cookies help us improve our website’s functionality, enhance your user experience, and analyze trends.

You can control cookies through your browser settings, but please note that disabling cookies may impact your ability to use certain features of the website.

6. Data Security

We implement reasonable physical, technical, and administrative safeguards to protect the personal information we collect from unauthorized access, disclosure, alteration, and destruction. However, no data transmission or storage method can be guaranteed to be 100% secure, and we cannot guarantee the security of your information.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information, including:

  • Access: You have the right to request access to the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You may request that we delete your personal information, subject to certain exceptions.
  • Opt-Out: You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in the email or contacting us directly.

If you wish to exercise any of these rights, please contact us at sales@iconfoods.com.

8. International Transfers

If you are accessing our services from outside the United States, please be aware that your personal information may be transferred to, stored, and processed in countries where we operate. By using our services, you consent to this transfer of information.

9. Children’s Privacy

Our services are not intended for children under the age of 13 (or under the age of 16 in some jurisdictions). We do not knowingly collect personal information from children. If you believe we have inadvertently collected such information, please contact us immediately so we can take appropriate action.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you by posting an updated version on this page and updating the “Last Updated” date at the top of the page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

11. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:

Icon Foods

19250 NE Portal Way, Portland, OR 97230

sales@iconfoods.com

(310) 455-9876

SMS Opt-In and phone numbers for the purpose of SMS will not be shared with third parties and affiliates for marketing purposes.

SMS Terms and Conditions

1. SMS Consent Communication

The information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

2. Types of SMS Communications

If you have consented to receive text messages from Steviva Brands, you may receive messages related to the following:

  • Promotions or Offers (if applicable)
  • Marketing Messages

3. Message Frequency

The number of messages you receive will vary based on your interactions with us and your specific needs. Messaging frequency may vary.

4. Potential Fees for SMS Messaging

Messaging and data rates may apply, and vary based on your carrier.

5. Opt-In Method

To Opt-In to receiving SMS messages from Steviva Brands, you can fill out our contact form and check the consent box to allow SMS messaging. If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.

6. Opt-Out Method

To Opt-Out from SMS messages from Steviva Brands at any time, reply STOP to any message you receive from us. After texting “STOP,” you may receive an additional confirmation message, and no further messages will be sent to your mobile device. If you wish to rejoin, you can opt in as you did initially.

7. Help

Reply HELP to any message that you receive from us for assistance.

  • Phone: 310-455-9876
  • Email: sales@iconfoods.com
  • Website: https://www.iconfoods.com/

8. Changes to Terms

We reserve the right to modify these SMS Terms & Conditions at any time. Any changes will be effective immediately upon posting to our website. Your continued participation in the Program constitutes your acceptance of such changes.

9. Standard Messaging Disclosure

Message and data rates may apply.

Message frequency may vary.

You can opt-out at any time by texting ‘STOP’.

For assistance, text ‘HELP’ or contact us via phone or email.


Last Updated: 02/11/2025